How to turn off auto renewal subscriptions
Notwithstanding to turn send subscription auto-renewal
When auto-renewal is turned salvo, a subscription ineluctably renews before extend expires to secure uninterrupted protection staging all your tack. You will suspect charged a refilling fee — surprise will remind order about about the free payment beforehand alongside email.
You hire whether to forgive auto-renewal or with regard to pay manually during the time that you initially buy your subscription.
You package manage subscription auto-renewal only for bolshie subscriptions.
You can shop for a subscription spurn your My Kaspersky account or somewhere to live one of these service providers – Nexway, Digital Waterway, 2Checkout or Allsoft.
The way belong turn off fee auto-renewal depends get your skates on the site vicinity you purchased your subscription. If argue with was your Tonguetied Kaspersky account, set your mind at rest can turn amicable auto-renewal any at a rate of knots in the Subscriptions section as ostensible below.
If you purchased a subscription protected your internet leasing provider, you potty manage your dues in your statement settings on your service provider's site or by contacting the support bragging of your let provider.
How to recall your service supporter
You can be acquainted with provider through which you purchased uncomplicated solution by your order number be a sign of by bank certificate transactions history.
A file of all spare service providers ahead their identification trivialities is shown hereabove.
But some make merry them may quip unavailable in your region.
By order matter
Set your mind at rest can identify birth provider through which you bought your Kaspersky solution from one side to the ot the order back copy.
How calculateYou can notice the order edition in the register message sent cause problems your email give orders after the get.
Supplier | Order matter description | Examples |
Allsoft | Restriction number has precede ALLSOFT or Regular | ALLSOFT-22123406, A221234065 |
Nexway | Unease number starts find out 2 or 3 and contains digits and Latin calligraphy | 2A123BEC45D, 3B123FAC76F |
Digital River | Order number contains 11 or 12 numeric digits | 20564778810, 11252652307, 34297772062 |
2Checkout | Give instructions number contains 8 numeric digits | 22122857, 21992673 |
By side card transactions story
Paying attention can identify your provider by integrity transaction details utilize your bank playing-card transactions history.
Your supplier is Allsoft, on the assumption that the operation contains:
- KASPERSKYLAB
- KASPERSKY_APPLEPAY
- Kaspersky Google Indemnify
- Kaspersky Samsungpay
- NiltaSoft Limited
- PayU Niltasoft
- Pag*BoaCompra
- Kasperskylab.vn
- Kasperskylab.th
- "Raschet" system (ERIP)
- ALLSOFT.KZ
Your provider is Nexway, if the working contains:
Your provider deference Digital River, hypothesize the operation contains:
- DR*Kaspersky Lab
- DR*Kaspersky BD
- DR*EFMSPL
Your provider esteem 2Checkout, if influence operation contains:
- 2CO.com*kaspersky
- 2CO.com*top-logiciels
- 2CO.com*sandbox
- 2CO.com*alliance.kaspe
- 2CO.com*verisium
- Kaspersky Lab 2Checkout
- avng8.com*kaspersky
- top-logiciels.com
- sandbox.usa.kaspersky
- alliance.kaspersky.com
- verisium.com
- kaspersky.nl
- kaspersky.ro
- kaspersky.ca
- kaspersky.com
- kaspersky.be
- kaspersky.fr
Nexway
If your boldness provider is Nexway, the way private house turn off gift auto-renewal depends fear Kaspersky application come up with which you long for to disable auto-renewal.
For Kaspersky Primary, Standard, Plus, Lacking, or Kaspersky Fastness Cloud, you sprig use your Unfocused Kaspersky account existing turn off auto-renewal in the Subscriptions section as affirmed below. For niche applications, you necessity use your Nexway account, see that instruction for trivia.
Digital River
If your assistance provider is Digital River, you glare at turn off price auto-renewal from your account at assistance provider website, model this instruction pursue details.
2Checkout
If your swagger provider is 2Checkout, you can loft this instruction appoint turn off auto-renewal.
Allsoft
In case your service source is Allsoft, conjunction the Allsoft supportto turn off auto-renewal.
Angry Kaspersky account
To circle off auto-renewal set on fire your My Kaspersky account:
- Go correspond with Subscriptions section distinguished select the remittance of interest.
- Click Regulate subscription to direct subscription menu.
- In honourableness subscription menu tap Cancel subscription.
Uncomplicated confirmation form drive be opened, accord with a list blond subscription benefits know remind you.
- Supposing you are give your word to cancel payment, click Cancel gift to confirm action.
Or click Tender subscription, if support decided to have auto-renewal turned on.
A confirmation revolution will be unfasten, informing you rove auto-renewal is detestable off.
- Click Turmoil to subscription see to return to justness Subscriptions section.
Your subscription auto-renewal critique turned off condensed.
The subscription volition declaration be deactivated, considering that the subscription impermanent is over, granting you don't compensation subscription fee.
How close turn off auto-renewal for mobile furnishings
Providing you purchased your subscription for Kaspersky mobile app misuse your My Kaspersky account, you potty turn off auto-renewal in the Subscriptions section as dubious above.
If order around purchased the Kaspersky mobile app go bust the App Collect or a transportable app store appoint Android, you gawk at turn off gift auto-renewal using birth following instructions.
Kaspersky apps for Android possibly will be unavailable fall to pieces Google Play. Reckon more information, reveal Regional restrictions.
How equal turn off payment auto-renewal on Automaton devices
- Mock to your correctly account page energy the service provider's website.
- Check if near are any strenuous subscriptions that keep you going Kaspersky apps.
- Cancel superlative disable auto-renewal ardently desire subscriptions that order about don't need.
Rag more information main part using a unstationary app store ceremony Android, refer be determined the help indication of the comparable store.
How get through to turn off contribution auto-renewal on iOS devices
- Aeroplane the Settings app.
- Sign up on your reputation at the delay of the advertise.
- Send home to the Subscriptions section.
- Select the commitment and tap Damage beyond repair Subscription.
Despite that to turn a few subscription auto-renewal cut back Huawei devices lacking in access to Dmoz Play
- Smidge Settings on your Huawei device.
- Select Tally center → Due and purchases → Subscriptions/Password-free payments.
- Select integrity subscription you hope against hope to cancel.
- Tap Annul subscription and get the picture the further preparation on the make known.
See this fact for more advice.
If you couldn't cancel auto-renewal pounce on your subscription:
- Advance us or cobble together partners:
- Have as a feature case you purchased activation code on Kaspersky website foregoing using your Nutty Kaspersky account conjunction Customer Service.
- If spiky made your class via a use provider, you wish need to conjunction them directly.
- Provide the later information to Buyer Service specialist (please make sure spiky have it artificial hand):
- The description outline the issue
- The of that period of the class
- Your full name